Managing Users, Departments, Teams, Job Titles and Knowledge Areas

In Skill Lake, Administrators can manage the users, departments, teams, and job titles for the organization. You can also define the knowledge areas in which the learners need to be skilled to excel in their performance. Click on the Administration tab and select the Manage Users section on the left side of the page.

Users

Click on the Users option to view and edit the user profile details. You can click on the user name to view the profile details, learning overview, and learning plan of the user.

Click on the Edit icon to edit the user profile. You can edit the user’s department, job title (under the selected department), reporting manager, role, teams, departments managed by the user (under the “Manages” field), mentors, expertise tags, profile summary and click on the Save button.

The edits made in your profile will be displayed in the Users page.

Click on the Filter icon to filter the users based on their reporting manager, department, expertise tags, and click on the Apply button.

The filtered entries will be displayed in the Users page.

Click on the user name to view the profile details, learning overview, and learning plan of the user.

Departments

Click on the Departments option to edit the department details, add members to it, and assign courses to the members of the department. You can also edit the profile details of the department members, unenroll a course and configure the course assignment settings.

When Skill Lake is integrated with InfinCE, departments get added automatically when the first user of that department gets added in Skill Lake. In the independent installations of Skill Lake, Administrators will have the permissions to add new departments to the system.

Click on the Edit icon to edit the department details such as department name, department heads, department image and click on the Save button.

In the Department landing page, click on the department name to view the details of the department such as list of members, their reporting manager, mentors and actions.

You can add/edit the members to the department in the Members tab. Click on the Add Member button to add more members to the department.

Click on the Group Enrollment tab to view the courses enrolled to the members of the department, update the course assignment settings and assign more courses to the department.

Click on the Assign courses button to assign the courses to the learners of this department. Tick the courses and click on the Assign button.

You can unenroll a course for the members of the department.

You can configure the course assignment settings for the courses assigned to the department.

Teams

Click on the Teams option to create new teams and add new members to the teams.

Click on the Add Team button to create a new team. Enter the name, team head, and image of the team and click on the Save button.

The teams created will be listed. You can view the team’s details such as team name, number of members, and actions. You can search the teams with their name using the search option.

Click on the team name to add members to the team.

Click on the Add member button to add a member to the team. Select the users and click on the Add to team button.

You can view the team details such as team name, team head and the members added to the team.

Click on the Edit icon to edit the team details. You can edit the team name, team head, and the team image

Job titles

Click on the Job titles option to add/edit the job titles for the organization.

Click on the Add job title button to add the new job titles in your organization. Enter the job title, description, select the departments/all departments and click on the Save button.

Note: System-generated job title code will be displayed by default.

Assigning knowledge areas to the job title

Administrators can assign knowledge areas to job titles and set the required level.

Click on the Assign knowledge areas button to assign knowledge areas and the required levels for this job title.

The knowledge areas created for the department of this job title and defined for all departments will be listed. Tick the required knowledge areas, select the required level, and click the Assign button.

In case you do not have the required knowledge area that has to be tagged to the job title, you can create a knowledge area from the Job Title page and set the required level.

Click on the Change required level icon to update the level of competence for this job title.

Click on the Edit icon to edit the job title details.

Knowledge Areas

Click on the Knowledge Areas menu to manage the knowledge areas defined for various job titles.

Click on the Add knowledge area button to add a new knowledge area. Enter the knowledge area title, knowledge area tags (helpful for identifying the required skills), select the departments/all departments that require this knowledge area and click on the Save & finish button. Click on the Save & add new button to add another knowledge area.

Note: System-generated knowledge area code will be displayed by default.

Click on the Edit button to edit the knowledge area details.